Clear policies create better results.

At KIIARA, every service is designed with intention—
to protect both your time and your results.

A minimum of 48 hours’ notice is required
for cancellations or rescheduling.

Changes made within 48 hours
will result in a cancellation fee.

Missed appointments without notice
will be charged in full.

Future bookings may be restricted.

Arriving more than 15 minutes late
may result in a shortened service or cancellation.

Late arrivals are still subject to the full service fee.

A deposit may be required to secure your appointment.

Deposits are non-refundable
and will be applied toward your service.

We do not work over another artist’s extensions.
We begin with a clean base.

Please arrive with clean lashes—
no mascara or residue.

This ensures the most precise result.

Please follow all pre-care instructions provided
before your appointment.

Failure to do so may affect results
and may require rescheduling.

Results vary depending on individual sensitivity
and aftercare.

We do not offer refunds
for allergic reactions or dissatisfaction.

KIIARA